```

Frequently asked questions

Fundamentals

Moovaz is an online platform designed to make international moving hassle-free and transparent for the modern economy. Simply enter your desired start and end locations, move size and move date to start your planning process.

Having a one-stop, hassle-free platform for international moving brings the world closer together and we hope you feel so too. Our platform makes booking your next relocation as simple as a holiday getaway so that you can focus on living your new adventure. Here are 4 simple reasons why we know we will be of value to you:

  1. Simplified international moving
    Time is your most precious commodity and Moovaz was designed with that in mind – to save you time and money. Our fuss-free, all-in-one online platform gives you quote(s) based on your desired inventory and locations in the shortest possible time. You can also access and manage your move plan at any time of the day, giving you utmost flexibility to focus on the important things in your life.
  2. Competitive and transparent prices
    With our platform’s unique survey and real-time inventorising systems, you will see exactly how much it costs to move each item. We help you to make informed decisions on what items to move and the cost of doing so.
  3. Accredited and professional movers
    Our network of professional movers are accredited and committed to provide the best service for you. Our quality control team constantly review customer feedback and conduct job-site visits to score and review all our movers.
  4. Dedicated 24/7 customer support
    Our team of customer service representatives are constantly on standby to help you manage your move and address any queries that you may have. Reach us any time via a phone call, web-chat or email.

Moovaz operates globally with a partner network of over 2,000 certified organisations across more than 170 countries. Our network consists of movers and innovators in the moving, forwarding, shipping, logistics and related industries, all synchronised to deliver trust, reliability, accountability and service excellence to ensure the success of your move.

We provide local and international moving services for individuals and companies. Our dedicated partners are here to provide you peace of mind at every step, guiding you through your move and customising a bespoke package best suited for your needs. Through a culmination of experiences, we apply our best practices to ensure that you get the top quality service you deserve – a personable, honest and fuss-free experience backed by operational excellence and efficiency.

A 20-foot container has an interior dimension of 19’3”L X 7’8”W X 7’9”H (L 5.86m X W 2.33m X H 3.38m). It has 146 square feet (13.86sqm) of floor space and 1,172 cubic feet (33.19cbm) of volume. As a general rule, if packed well, all of your belongings in a 1 – 2 bedroom apartment (of 1,000ft) will fit easily into a 20-foot container.

A 40-foot container has an interior dimension of 37’5”L X 7’8”W X 7’9”H (L 12.01m X W 2.33m X H 2.38m). It has 285 square feet (26.48sqm) of floor space and 2,120 cubic feet (60.03cbm) of volume. As a general rule, if packed well, all of your belongings in a 3 – 4 bedroom apartment (of 2,000ft) will fit easily into a 40-foot container.

LCL shipment is usually quoted when you do not have enough volume to fill a reasonable amount of space in a 20-foot container. LCL shipment is a more cost effective method of shipping for smaller consignments, as it enables you to combine with other shipping consignments headed for the same destination. If you have some flexibility in your schedule, you may consider this option – this is almost as speedy as having an exclusive containter, and is viable for smaller shipment volumes.

FCL shipment is quoted when you have enough volume to fill a full 20-foot or 40-foot container, and grants you exclusive right to use a dedicated ocean cargo container for your own consignment. It is usually a faster and more cost effective option if you have sufficient volume to fill more than half the container, as it eliminates additional handling and transportation fees.

Groupage shipping is a cost effective way to ship smaller shipments (below half a 20-foot Container). This type of shipping involves grouping your goods together with others that are travelling to the same destination, so that they can make up full containers. Shipments are packed and held in the warehouses until a container that is bound for your destination is filled. This is also known as consolidation shipping.

Still need help?

Contact Us

Start typing and press Enter to search