Frequently Asked Questions > Payments
Payments
After signing the quotation, an invoice will be sent to you. In general, there are several payment methods on available, including via credit/debit card, bank transfer, PayNow (for Singapore) and telegraphic transfer. Please refer to your invoice for specific instructions.
Payment has to be made after signing the quotation. Typically, payment has to be made ASAP, after receiving the invoice.
Please refer to your invoice. Please contact your Relo Buddy if you would like to request to pay in a different currency.
If you see additional fees, it might be due to your payment method. For payment by credit card, please note that there is an additional card charge. Late payment charges may apply. For specific partners, incidental / conditional charges may apply. Please refer to the terms provided by the partners you engage for further information.
An invoice will be sent to you via email after you sign the quotation. The invoice can also be found via the notification message, Inbox or Files on the platform.
Each service has a different cancellation policy. You may refer to the terms provided by the partners you engage for further information.
Moovaz engages reputable and reliable partners. In an unlikely event where you require a refund, please contact your Relo Buddy.